How can we help you?How can we help you?Request a DemoMedia EnquiryOtherCompany NameNameEmail Job TitleEnter any questions or comments here.Thanks for your interest. Enter your message here.Enter any questions or comments here.Company WebsitePlease Select Company NatureHotel & ResortsAirlinesRestaurants & BarSpa/Health/WelnessBankHospitalRetailAccomodationHospitalityManufacturingAdvertising/MediaMarketingConsultingConvention/ExhibitionTransportationGamingReal EstateRisk ManagementEducationOther(please specify)Responsible ForITMarketingSalesOperationBudgetProcessManagementCustomerRelationshipOther(please specify)Location(s)# Of The EmployeesHow Did You Hear About Us?GoogleSearch EngineReferralRecommendationSocial MediaAdvertisementOther(please specify)What are your goals for wanting to improve your business service quality (select all of the below that apply)Support with the Pre-opening of a business. I want to simulate and measure the quality of the customer experience in my business before I open the doors. I Need to Identify and challenges with my product and services before paying customers arrive. I want to rectify all product and service challenges before customers arrive. I want to help my team stay focused on the quality of their service delivery prior to opening. I want a real-time solution so that I can be in control of my company's service quality bfore we open. Improving Operational Performance I want real-time internal feeclback so that I can teach my team how to improve their job performance. I have high levels of Customner service, but managing it takes up too much time. I want my team to be more sales driven in our business. Embracing Expertise I need a detailed fresh perspective with my service quality. I want to classify my strength and weeknesses in my business. I want a specific, measurable recovery process that is automated. I want to clearly measure the performance of products and services within several of my businesses. Customer Relationships I want to obtain real-time customer feedback. I want the opportunity of recovering guest complaints while they are still in my business. I want to incentive customers to give me valuable feedback. I want my guest satisfaction survey to be enjoyable, rather than a nuisance. I want to link customer feedback with operational performance. Do you use any internal training activity to measure operational performance?YesNoDo you engage in a third party service to evaluate your business?YesNoNo Do you conduct online or offline guest satisfaction surveys?YesNoAre you open to making a small investment in order to drive your operational performance?YesNoCAPTCHA
